Configure SMTP for outbound emails

Go to the “Configure” section of the administration panel and click the “Advanced Parameters -> E-mail” section. Select the option to “set my own SMTP parameters” to allow the application to send emails.

Below is a sample configuration using a Gmail account. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

Mail domain name: SERVER-IP
SMTP server:
SMTP user:
Encryption: SSL
Port: 465

It is possible to test the configuration on the same page.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

Last modification July 3, 2024