Bitnami SuiteCRM Installer

NOTE: Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and Mac OS X) or by clicking the shortcut in the Start Menu under "Start -> Bitnami APPNAME Stack -> Application console" (Windows). Learn more.
NOTE: When running the commands shown on this page, replace the installdir placeholder with the full installation directory for your Bitnami stack.

Description

SuiteCRM is a completely open source, enterprise-grade Customer Relationship Management (CRM) application. SuiteCRM is a fork of the popular SugarCRM application.

First steps with the Bitnami SuiteCRM Stack

Welcome to your new Bitnami application! Here are a few questions (and answers!) you might need when first starting with your application.

What are the system requirements?

Before you download and install your application, check that your system meets these requirements.

How do I install the Bitnami SuiteCRM Stack?

Windows, OS X and Linux installer
  • Download the executable file for the Bitnami SuiteCRM Stack from the Bitnami website.

  • Run the downloaded file:

    • On Linux, give the installer executable permissions and run the installation file in the console.
    • On other platforms, double-click the installer and follow the instructions shown.

Check the FAQ instructions on how to download and install a Bitnami Stack for more details.

The application will be installed to the following default directories:

Operating System Directory
Windows C:\Bitnami\APPNAME-VERSION
Mac OS X /Applications/APPNAME-VERSION
Linux /opt/APPNAME-VERSION (running as root user)
OS X VM
  • Download the OS X VM file for the Bitnami SuiteCRM Stack from the Bitnami website.
  • Begin the installation process by double-clicking the image file and dragging the WordPress OS X VM icon to the Applications folder.
  • Launch the VM by double-clicking the icon in the Applications folder.

What credentials do I need?

You need application credentials, consisting of a username and password. These credentials allow you to log in to your new Bitnami application.

What is the administrator username set for me to log in to the application for the first time?

  • For Windows, Linux and OS X installers, the username was configured by you when you first installed the application.
  • For OS X VMs, the username can be obtained by clicking the Bitnami badge at the bottom right corner of the application welcome page.

What is the administrator password?

  • For Windows, Linux and OS X installers, the password was configured by you when you first installed the application.
  • For OS X VMs, the password can be obtained by clicking the Bitnami badge at the bottom right corner of the application welcome page.

How to start or stop the services?

Linux

Bitnami native installers include a graphical tool to manage services. This tool is named manager-linux-x64.run on Linux and is located in the installation directory. To use this tool, double-click the file and then use the graphical interface to start, stop or restart services. Server log messages can be checked in the "Server Events" tab.

Management tool

The native installer also includes a command-line script to start, stop and restart applications, named ctlscript.sh. This script can be found in the installation directory and accepts the options start, stop, restart, and status. To use it, log in to the server console and execute it following the examples below:

  • Call it without any service names to start all services:

      $ sudo installdir/ctlscript.sh start
    
  • Use it to restart a specific service only by passing the service name as argument - for example, mysql, postgresql or apache:

      $ sudo installdir/ctlscript.sh restart mysql
      $ sudo installdir/ctlscript.sh restart postgresql
      $ sudo installdir/ctlscript.sh restart apache
    
  • Obtain current status of all services:

      $ installdir/ctlscript.sh status
    

The list of available services varies depending on the required components for each application.

Mac OS X

Bitnami native installers include a graphical tool to manage services. This tool is named manager-osx on Mac OS X and is located in the installation directory. To use this tool, double-click the file and then use the graphical interface to start, stop or restart services. Server log messages can be checked in the "Server Events" tab.

Management tool

The native installer also includes a command-line script to start, stop and restart applications, named ctlscript.sh. This script can be found in the installation directory and accepts the options start, stop, restart, and status. To use it, log in to the server console and execute it following the examples below:

  • Call it without any service names to start all services:

    $ sudo installdir/ctlscript.sh start
    
  • Use it to restart a specific service only by passing the service name as argument - for example, mysql or apache:

     $ sudo installdir/ctlscript.sh restart mysql
     $ sudo installdir/ctlscript.sh restart apache
    
  • Obtain current status of all services:

     $ installdir/ctlscript.sh status
    

The list of available services varies depending on the required components for each application.

NOTE: If you are using the stack manager for Mac OS X-VM, please check the following blog post to learn how to manage services from its graphical tool.

Windows

Bitnami native installers include a graphical tool to manage services. This tool is named manager-windows.exe on Windows and is located in the installation directory. To use this tool, double-click the file and then use the graphical interface to start, stop or restart services. Server log messages can be checked in the "Server Events" tab.

Management tool

The Windows native installer creates shortcuts to start and stop services created in the Start Menu, under "Programs -> Bitnami APPNAME Stack -> Bitnami Service". Servers can also be managed from the Windows "Services" control panel. Services are named using the format APPNAMESERVICENAME, where APPNAME is a placeholder for the application name and SERVICENAME is a placeholder for the service name. For example, the native installer for the Bitnami WordPress Stack installs services named wordpressApache and wordpressMySQL.

These services will be automatically started during boot. To modify this behaviour, refer to the section on disabling services on Windows.

How to access the administration panel?

Access the administration panel by browsing to http://localhost/index.php?module=Users&action=Login&login_module=Administration.

How to configure outbound email settings?

You can configure SuiteCRM from the "Admin" panel to send emails directly. Navigate to the "Administration -> Email Settings" menu and configure the settings of your email provider. You can use a Gmail, Yahoo! or Microsoft Exchange account. Here is an example of using a Gmail account:

SuiteCRM mail configuration

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid or Mandrill, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server and have experienced issues trying to send emails correctly, check the How to troubleshoot Gmail SMTP issues to learn the causes of these issues and how to solve them.

How to create a full backup of SuiteCRM?

The Bitnami SuiteCRM Stack is self-contained and the simplest option for performing a backup is to copy or compress the Bitnami stack installation directory. To do so in a safe manner, you will need to stop all servers, so this method may not be appropriate if you have people accessing the application continuously.

NOTE: If you want to create only a database backup, refer to these instructions for MySQL and PostgreSQL.

Backup on Linux and Mac OS X

Follow these steps:

  • Change to the directory in which you wish to save your backup.

     $ cd /your/directory
    
  • Stop all servers.

     $ sudo installdir/ctlscript.sh stop
    
  • Create a compressed file with the stack contents.

     $ sudo tar -pczvf application-backup.tar.gz installdir
    
  • Start all servers.

     $ sudo installdir/ctlscript.sh start
    
  • Download or transfer the application-backup.tar.gz file to a safe location.

You should now download or transfer the application-backup.tar.gz file to a safe location.

Backup on Windows

Follow these steps:

  • Stop all servers using the shortcuts in the Start Menu or the graphical manager tool.

  • Create a compressed file with the stack contents. You can use a graphical tool like 7-Zip or WinZip or just right-click the folder, click "Send to", and select the "Compressed (zipped) folder" option.

  • Download or transfer the compressed file to a safe location.

  • Start all servers using the shortcuts in the Start Menu or the graphical manager tool.

Restore on Linux and Mac OS X

Follow these steps:

  • Change to the directory containing your backup:

    $ cd /your/directory
    
  • Stop all servers.

    $ sudo installdir/ctlscript.sh stop
    
  • Move the current stack to a different location:

    $ sudo mv installdir /tmp/bitnami-backup
    
  • Uncompress the backup file to the original directory:

    $ sudo tar -pxzvf application-backup.tar.gz -C /
    
  • Start all servers.

    $ sudo installdir/ctlscript.sh start
    
IMPORTANT: When restoring, remember to maintain the original permissions for the files and folders. For example, if you originally installed the stack as the root user on Linux, make sure that the restored files are owned by root as well.

Restore on Windows

  • Change to the directory containing your backup:

       $ cd /your/directory
    
  • Stop all servers using the shortcuts in the Start Menu or the graphical manager tool.

  • Uninstall the previous services by executing the following command:

        $ serviceinstall.bat
    
  • Create a safe folder named Backups in the desktop and move the current stack to it. Remember to replace PATH with the right location of your folder:

        $ move installdir \PATH\Backups
    
  • Uncompress the backup file using a tool like 7-Zip or Winzip or just double-click the .zip file to uncompress it, and move it to the original directory.
  • Install services by running the following commands from an elevated command prompt:

      $ cd installdir
      $ serviceinstall.bat INSTALL
    
  • Start all servers using the shortcuts in the Start Menu or the graphical manager tool.

How to upgrade SuiteCRM?

It is strongly recommended to create a backup before starting the update process. If you have important data, create and try to restore a backup to ensure that everything works properly.

Follow these steps:

  • Download the appropriate SuiteCRM Upgrade zip file from the SuiteCRM website to your local machine. For example, download the SuiteCRMPro-Upgrade-6.4.x-to-6.5.0.zipfile to upgrade SuiteCRM Professional from version 6.4.x to 6.5.0. Download the appropriate conversion file to convert to SuiteCRM Professional or SuiteCRM Enterprise.

  • Log into your existing SuiteCRM application as the administrator and click "Admin" on the right-hand corner of the page.

    SuiteCRM upgrade

  • Click "Upgrade Wizard" in the "Systems" panel of the "Administration" home page. This displays the Upgrade Wizard page.

    SuiteCRM upgrade

  • Click "Next". This displays the "System Checks" page and SuiteCRM begins the system check process. The "Systems Check" page indicates that there were no issues if the system check process completes successfully. Issues with file permissions, database, and server settings are listed on the page if the system check process encountered any problems.

    SuiteCRM upgrade

  • Click "Next" if the system check is successful. This displays the "Upload an Upgrade" page.

  • Click "Browse", and navigate to the location of the upgrade zip file and select it. The path to the file displays in the "Upload an upgrade" field.

  • Click "Upload Upgrade" to upload the package to the SuiteCRM application. The system uploads the package and displays it on the page. Use the "Delete Package" button to remove the package if necessary.

    SuiteCRM upgrade

  • Click "Next. This displays the "Preflight Check" page. Click "Show Schema Change Script" to view differences in the SuiteCRM databases schema between your current and new SuiteCRM versions. By default, the "Upgrade Wizard Runs SQL" option is selected as the database update method. Select "Manual SQL Queries" from the "Database Update Method" drop-down list and select the "Check when SQL has been manually run" box, if you ran the SQL queries manually.

    SuiteCRM upgrade

  • Click "Recheck" to rerun "Preflight Check". Click "Next" to skip this step. This displays the "Commit Upgrade" page. You can also click "Show" to see a list of files that were copied and the rebuilt results. You can also view skipped queries.

    SuiteCRM upgrade

  • Click "Next". During the upgrade process, SuiteCRM performs a three-way merge between the customized instance on old version, default instance on old version, and default instance on new version. This three-way merge adds any fields that have been added to the default module layouts in the new version to the corresponding module layouts in the existing version, if the module layouts in the old version were not customized through Studio (or in the appropriate upgrade-safe way) prior to the upgrade. The three-way merge also changes the placement of fields in non-Studio-customized module layouts to match the placement in the default module layouts.

  • SuiteCRM displays the "Confirm Layouts" page as Step 5 of the upgrade process if the existing module layouts have been customized, and there are changes to the default fields and field placement in the new module layouts. The "Confirm Layouts" page lists the module layouts that have changed in the new version. The administrator has the option of applying the changes to the existing module layouts. By default, all of the listed module layouts are selected to be merged during the upgrade. For example, in 6.1.0, SuiteCRM added the "Assigned To" fields to the default "Detail View" and "Edit View" layouts for Notes and for Email Templates.

  • Uncheck the module if you do not want to add the new fields to a module.

  • Click "Next". This displays a message confirming that the layouts were successfully merged (if you chose to update your modules).

  • Click "Next". The "Debrief" page confirms the upgrade installation. Complete the steps for manual merging of files or running SQL queries now.

  • Click "Done". This displays the Home page indicating that the upgrade is complete.

  • Click "Repair" and select the "Rebuild Relationships" and "Rebuild Extensions" options in the "Systems" panel of the "Administration" home page.

  • Manually merge the files by extracting the skipped file from the patch zip file if you unchecked any files to prevent the "Upgrade Wizard" from overwriting them. Merge the file installed in the SuiteCRM application directory. Note that you can check the upgradeWizard.log file in the SuiteCRM folder for information on unsuccessful SuiteCRM upgrades.

For more information, visit https://suitecrm.com/wiki/index.php/Upgrade.

How to create an SSL certificate?

OpenSSL is required to create an SSL certificate. A certificate request can then be sent to a certificate authority (CA) to get it signed into a certificate, or if you have your own certificate authority, you may sign it yourself, or you can use a self-signed certificate (because you just want a test certificate or because you are setting up your own CA).

Follow the steps below for your platform.

Linux and Mac OS X

NOTE: OpenSSL will typically already be installed on Linux and Mac OS X. If not installed, install it manually using your operating system's package manager.

Follow the steps below:

  • Generate a new private key:

     $ sudo openssl genrsa -out installdir/apache2/conf/server.key 2048
    
  • Create a certificate:

     $ sudo openssl req -new -key installdir/apache2/conf/server.key -out installdir/apache2/conf/cert.csr
    
    IMPORTANT: Enter the server domain name when the above command asks for the "Common Name".
  • Send cert.csr to the certificate authority. When the certificate authority completes their checks (and probably received payment from you), they will hand over your new certificate to you.

  • Until the certificate is received, create a temporary self-signed certificate:

     $ sudo openssl x509 -in installdir/apache2/conf/cert.csr -out installdir/apache2/conf/server.crt -req -signkey installdir/apache2/conf/server.key -days 365
    
  • Back up your private key in a safe location after generating a password-protected version as follows:

     $ sudo openssl rsa -des3 -in installdir/apache2/conf/server.key -out privkey.pem
    

    Note that if you use this encrypted key in the Apache configuration file, it will be necessary to enter the password manually every time Apache starts. Regenerate the key without password protection from this file as follows:

     $ sudo openssl rsa -in privkey.pem -out installdir/apache2/conf/server.key
    

Windows

NOTE: OpenSSL is not typically installed on Windows. Before following the steps below, download and install a binary distribution of OpenSSL.

Follow the steps below once OpenSSL is installed:

  • Set the OPENSSL_CONF environment variable to the location of your OpenSSL configuration file. Typically, this file is located in the bin/ subdirectory of your OpenSSL installation directory. Replace the OPENSSL-DIRECTORY placeholder in the command below with the correct location.

     $ set OPENSSL_CONF=C:\OPENSSL-DIRECTORY\bin\openssl.cfg
    
  • Change to the bin/ sub-directory of the OpenSSL installation directory. Replace the OPENSSL-DIRECTORY placeholder in the command below with the correct location.

     $ cd C:\OPENSSL-DIRECTORY\bin
    
  • Generate a new private key:

     $ openssl genrsa -out installdir/apache2/conf/server.key 2048
    
  • Create a certificate:

     $ openssl req -new -key installdir/apache2/conf/server.key -out installdir/apache2/conf/cert.csr
    
    IMPORTANT: Enter the server domain name when the above command asks for the "Common Name".
  • Send cert.csr to the certificate authority. When the certificate authority completes their checks (and probably received payment from you), they will hand over your new certificate to you.

  • Until the certificate is received, create a temporary self-signed certificate:

     $ openssl x509 -in installdir/apache2/conf/cert.csr -out installdir/apache2/conf/server.crt -req -signkey installdir/apache2/conf/server.key -days 365
    
  • Back up your private key in a safe location after generating a password-protected version as follows:

     $ openssl rsa -des3 -in installdir/apache2/conf/server.key -out privkey.pem
    

    Note that if you use this encrypted key in the Apache configuration file, it will be necessary to enter the password manually every time Apache starts. Regenerate the key without password protection from this file as follows:

     $ openssl rsa -in privkey.pem -out installdir/apache2/conf/server.key
    

Find more information about certificates at http://www.openssl.org.

How to enable HTTPS support with SSL certificates?

TIP: If you wish to use a Let's Encrypt certificate, you will find specific instructions for enabling HTTPS support with Let's Encrypt SSL certificates in our Let's Encrypt guide.
NOTE: The steps below assume that you are using a custom domain name and that you have already configured the custom domain name to point to your cloud server.

Bitnami images come with SSL support already pre-configured and with a dummy certificate in place. Although this dummy certificate is fine for testing and development purposes, you will usually want to use a valid SSL certificate for production use. You can either generate this on your own (explained here) or you can purchase one from a commercial certificate authority.

Once you obtain the certificate and certificate key files, you will need to update your server to use them. Follow these steps to activate SSL support:

  • Use the table below to identify the correct locations for your certificate and configuration files.

    Variable Value
    Current application URL https://[custom-domain]/
      Example: https://my-domain.com/ or https://my-domain.com/appname
    Apache configuration file installdir/apache2/conf/bitnami/bitnami.conf
    Certificate file installdir/apache2/conf/server.crt
    Certificate key file installdir/apache2/conf/server.key
    CA certificate bundle file (if present) installdir/apache2/conf/server-ca.crt
  • Copy your SSL certificate and certificate key file to the specified locations.

    NOTE: If you use different names for your certificate and key files, you should reconfigure the SSLCertificateFile and SSLCertificateKeyFile directives in the corresponding Apache configuration file to reflect the correct file names.
  • If your certificate authority has also provided you with a PEM-encoded Certificate Authority (CA) bundle, you must copy it to the correct location in the previous table. Then, modify the Apache configuration file to include the following line below the SSLCertificateKeyFile directive. Choose the correct directive based on your scenario and Apache version:

    Variable Value
    Apache configuration file installdir/apache2/conf/bitnami/bitnami.conf
    Directive to include (Apache v2.4.8+) SSLCACertificateFile "installdir/apache2/conf/server-ca.crt"
    Directive to include (Apache < v2.4.8) SSLCertificateChainFile "installdir/apache2/conf/server-ca.crt"
    NOTE: If you use a different name for your CA certificate bundle, you should reconfigure the SSLCertificateChainFile or SSLCACertificateFile directives in the corresponding Apache configuration file to reflect the correct file name.
  • Once you have copied all the server certificate files, you may make them readable by the root user only with the following commands:

     $ sudo chown root:root installdir/apache2/conf/server*
    
     $ sudo chmod 600 installdir/apache2/conf/server*
    
  • Open port 443 in the server firewall. Refer to the FAQ for more information.

  • Restart the Apache server.

You should now be able to access your application using an HTTPS URL.

How to force HTTPS redirection with Apache?

Add the following lines in the default Apache virtual host configuration file at installdir/apache2/conf/bitnami/bitnami.conf, inside the default VirtualHost directive:

<VirtualHost _default_:80>
  DocumentRoot "installdir/apache2/htdocs"
  RewriteEngine On
  RewriteCond %{HTTPS} !=on
  RewriteRule ^/(.*) https://%{SERVER_NAME}/$1 [R,L]
  ...
</VirtualHost>

After modifying the Apache configuration files:

  • Open port 443 in the server firewall. Refer to the FAQ for more information.

  • Restart Apache to apply the changes.

How to debug Apache errors?

Once Apache starts, it will create two log files at installdir/apache2/logs/access_log and installdir/apache2/logs/error_log respectively.

  • The access_log file is used to track client requests. When a client requests a document from the server, Apache records several parameters associated with the request in this file, such as: the IP address of the client, the document requested, the HTTP status code, and the current time.

  • The error_log file is used to record important events. This file includes error messages, startup messages, and any other significant events in the life cycle of the server. This is the first place to look when you run into a problem when using Apache.

If no error is found, you will see a message similar to:

Syntax OK

Updating the IP address or hostname

SuiteCRM requires updating the IP address/domain name if the machine IP address/domain name changes. The bnconfig tool also has an option which updates the IP address, called --machine_hostname (use --help to check if that option is available for your application). Note that this tool changes the URL to http://NEW_DOMAIN/suitecrm.

$ sudo installdir/apps/suitecrm/bnconfig --machine_hostname NEW_DOMAIN

If you have configured your machine to use a static domain name or IP address, you should rename or remove the installdir/apps/suitecrm/bnconfig file.

$ sudo mv installdir/apps/suitecrm/bnconfig installdir/apps/suitecrm/bnconfig.disabled
NOTE: Be sure that your domain is propagated. Otherwise, this will not work. You can verify the new DNS record by using the Global DNS Propagation Checker and entering your domain name into the search field.

You can also change your hostname by modifying it in your hosts file. Enter the new hostname using your preferred editor.

$ sudo nano /etc/hosts
  • Add a new line with the IP address and the new hostname. Here's an example. Remember to replace the IP-ADDRESS and DOMAIN placeholders with the correct IP address and domain name.

    IP-ADDRESS DOMAIN

How to find the MySQL database credentials?

How to connect to the MySQL database?

You can connect to the MySQL database from the same computer where it is installed with the mysql client tool.

$ mysql -u root -p

You will be prompted to enter the root user password. This is the same as the application password.

How to debug errors in your database?

The main log file is created at installdir/mysql/data/mysqld.log on the MySQL database server host.

How to change the MySQL root password?

You can modify the MySQL password using the following command at the shell prompt. Replace the NEW_PASSWORD placeholder with the actual password you wish to set.

$ installdir/mysql/bin/mysqladmin -p -u root password NEW_PASSWORD

How to reset the MySQL root password?

If you don't remember your MySQL root password, you can follow the steps below to reset it to a new value:

  • Create a file in /home/bitnami/mysql-init with the content shown below (replace NEW_PASSWORD with the password you wish to use):

     UPDATE mysql.user SET Password=PASSWORD('NEW_PASSWORD') WHERE User='root';
     FLUSH PRIVILEGES;
    

    If your stack ships MySQL v5.7.x, use the following content instead of that shown above:

     UPDATE mysql.user SET authentication_string=PASSWORD('NEW_PASSWORD') WHERE User='root';
     FLUSH PRIVILEGES;
    
    TIP: Check the MySQL version with the command installdir/mysql/bin/mysqladmin --version or installdir/mysql/bin/mysqld --version.
  • Stop the MySQL server:

     $ sudo installdir/ctlscript.sh stop mysql
    
  • Start MySQL with the following command:

     $ sudo installdir/mysql/bin/mysqld_safe --pid-file=installdir/mysql/data/mysqld.pid --datadir=installdir/mysql/data --init-file=/home/bitnami/mysql-init 2> /dev/null &
    
  • Restart the MySQL server:

     $ sudo installdir/ctlscript.sh restart mysql
    
  • Remove the script:

     $ rm /home/bitnami/mysql-init
    

How to change the MySQL root password in Windows?

You can modify the MySQL password using the following command at the shell prompt. Replace the NEW_PASSWORD placeholder with the actual password you wish to set.

installdir\mysql\bin\mysqladmin.exe -p -u root password NEW_PASSWORD

How to reset the MySQL root password in Windows?

If you don't remember your MySQL root password, you can follow the steps below to reset it to a new value:

  • Stop the MySQL server using the graphic manager tool. Refer to the how to start or stop the services section.
  • Check the MySQL version:

    installdir\mysql\bin\mysqladmin.exe –version

  • Create a file named mysql-init.txt with the content shown below depending on your MySQL version (replace NEW_PASSWORD with the password you wish to use):
    • MySQL 5.6.x or earlier:

       UPDATE mysql.user SET Password=PASSWORD('NEW_PASSWORD') 
       WHERE User='root';
       FLUSH PRIVILEGES;
      
    • MySQL 5.7.x or later:

       ALTER USER 'root'@'localhost' IDENTIFIED BY 'NEW_PASSWORD'; 
      
  • Start MySQL server with the following command. Remember to replace PATH with the location in which you have saved the mysql-init.txt file:

     installdir " installdir\mysql\bin\mysqld.exe" --defaults-file=" installdir\mysql\my.ini" --init-file="\PATH\mysql-init.txt" --console
    
    • The --init file option is used by the server for executing the content of the mysql-init.txt file at startup, it will change each root account password.
    • The --defaults-file option is specified since you have installed MySQL using the Bitnami installer.
    • The --console option (optional) has been added in order to show the server output at the console window rather than in the log file.
  • After some minutes, hit Ctrl-C to force the shutdown.
  • Restart the MySQL server from the graphic manager tool.
  • After the server has restarted successfully, delete the mysql-init.txt file.

How to access phpMyAdmin?

You should be able to access phpMyAdmin directly, by browsing to http://127.0.0.1/phpmyadmin.

The username is root for phpMyAdmin, and the password is the one specified by you during the installation process.

How to modify PHP settings for Apache?

The PHP configuration file allows you to configure the modules enabled, the email settings or the size of the upload files. It is located at installdir/php/etc/php.ini.

For example, to modify the default upload limit for PHP, update the PHP configuration file following these instructions.

After modifying the PHP configuration file, restart both Apache and PHP-FPM for the changes to take effect:

$ sudo installdir/ctlscript.sh restart apache
$ sudo installdir/ctlscript.sh restart php-fpm

How to modify the allowed limit for uploaded files in Apache?

Modify the following options in the installdir/php/etc/php.ini file to increase the allowed size for uploads:

; Maximum size of POST data that PHP will accept.
post_max_size = 16M

; Maximum allowed size for uploaded files.
upload_max_filesize = 16M

Restart PHP-FPM and Apache for the changes to take effect.

$ sudo installdir/ctlscript.sh restart apache
$ sudo installdir/ctlscript.sh restart php-fpm    

How to configure SuiteCRM Schedulers?

Linux and Mac OS X

In order to run SuiteCRM Schedulers, it is necessary to add the following line to the crontab file. You can add this line with the crontab editor:

$ sudo crontab -e

Add the line below:

* * * * * su daemon -s /bin/sh -c "cd installdir/apps/suitecrm/htdocs; installdir/php/bin/php -f cron.php > /dev/null 2>&1"

Windows

In order to run SuiteCRM Schedulers, it is necessary to use the Windows task scheduler. Follow these steps:

  • Navigate to the stack installation directory and create a file named cron.bat with the following content. Replace the installdir placeholder with the actual installation directory path.

     @echo off
     cd installdir\apps\suitecrm\htdocs
     installdir\php\php.exe -f cron.php
    
  • Launch an elevated Windows command prompt.

  • Add a new scheduled task using the command below:

     c:\> schtasks /create /tn "SuiteCRM Cron Job" /tr " installdir\cron.bat" /sc minute
    

How to upgrade SugarCRM to SuiteCRM?

It is strongly recommended to create a backup before starting the update process. If you have important data, create and try to restore a backup to ensure that everything works properly.

Refer to our guide for detailed upgrade steps.

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