nativeInstallerprocessmaker

Configure SMTP for outbound emails

Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.

Bitnami Stack for ProcessMaker Community 4.x and newer

To configure outbound email, follow these steps:

  • Load the Bitnami console (Windows, Linux or macOS installers) or log in to the virtual machine console (OS X VM).

  • Edit the installdir/processmaker/.env configuration file:

      $ sudo nano installdir/processmaker/.env
    
  • Set the MAIL_DRIVER, MAIL_HOST, MAIL_PORT, MAIL_FROM_ADDRESS, MAIL_FROM_NAME and MAIL_ENCRYPTION variables in the file.

    For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

      MAIL_USERNAME="USERNAME@gmail.com"
      MAIL_PASSWORD="PASSWORD"
      MAIL_DRIVER="smtp"
      MAIL_HOST="smtp.gmail.com"
      MAIL_PORT="587"
      MAIL_ENCRYPTION="tls"
      MAIL_FROM_ADDRESS="processmaker@example.com"
      MAIL_FROM_NAME="John Doe"
    
  • Save your changes to the file and quit the text editor.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

Bitnami Stack for ProcessMaker Community 3.x

To configure outbound email, follow these steps:

  • Log in to the application as an administrator.

  • Select the Admin -> Settings (Tab) -> Email Servers menu item.

  • Click on the “New” button.

  • Enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

      Email Engine - SMTP (PHP-MAILER)
      Server - smtp.gmail.com
      Port - 587
      Require authentication - Yes
      Password - PASSWORD
      Account from - USERNAME@gmail.com
      From Mail - Mail direction to display
      From name - Name to display
      Use secure connection - TLS
    
  • Click “Save” to save your changes.

Last modification March 24, 2021