Configure SMTP for outbound emails

Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.

Open Atrium uses Drupal’s email configuration for outbound email. To configure outbound email, follow these steps:

  • Log in to the application as an administrator.
  • Select the “Admin -> Modules” menu item.
  • In the list of modules, find and activate the “SMTP Authentication Support” module.

    Open Atrium mail configuration

  • Click “Save configuration” to save your changes.

  • In the list of modules, find the activated “SMTP Authentication Support” module and click its “Configure” link.

  • In the module configuration page, turn the module on. Then, enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    • SMTP Server -
    • SMTP port - 465
    • Use encrypted protocol - Use SSL
    • Username -
    • Password - PASSWORD
    • Email from address -
    • Email from name - your name

    Open Atrium mail configuration

  • Enter a test email address to verify that the mail configuration is correct.

  • Click “Save configuration” to save your changes.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

Last modification April 23, 2020