Debug Live Helper Chat errors
Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.
To activate the logs, edit the installdir/apps/livehelperchat/htdocs/settings/settings.ini.php file and modify it so that it looks like this:
'debug_output' => true 'templatecache' => false 'templatecompile' => false 'modulecompile' => false
Refer to the official documentation for further information.