Troubleshoot Joomla! errors

Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.

Troubleshoot upgrade errors (permission errors)

This error arises when certain file permissions conflict with the automatic upgrade process if you are running a version of the Joomla stack below 3.6.5-0. This error consists on a lack of permissions in the Joomla files causing some issues in the automatic upgrade process. If you are experiencing this error, follow these steps to solve it:

  • Check the permissions of the Joomla files. They must be owned by bitnami/daemon and the permissions must be:

    • -rw-rw-r–: for files.
    • drwxrwxr-x: for directories
  • Load the Bitnami console (Windows, Linux or macOS installers) or log in to the virtual machine console (OS X VM).

  • Execute the following:

      $ sudo find installdir/apps/joomla/htdocs/ -type d -exec chmod 775 {} \;
      $ sudo find installdir/apps/joomla/htdocs/ -type f -exec chmod 664 {} \;
  • Retry the upgrade process marking the installation method as Write files directly.

Last modification March 24, 2021