Debug Magento errors

NOTE: We are in the process of modifying the file structure and configuration for many Bitnami stacks. On account of these changes, the file paths stated in this guide may change depending on whether your Bitnami stack uses native Linux system packages (Approach A), or if it is a self-contained installation (Approach B). To identify your Bitnami installation type and what approach to follow, run the command below:

 $ test ! -f "/opt/bitnami/common/bin/openssl" && echo "Approach A: Using system packages." || echo "Approach B: Self-contained installation."

The output of the command indicates which approach (A or B) is used by the installation, and will allow you to identify the paths, configuration and commands to use in this guide. Refer to the FAQ for more information on these changes.

Troubleshoot permission errors

When using the Magento command line tool, you may experience some problems related to permissions. If you get a 500 error in your browser, readjust permissions running the following commands depending on your installation type:

  • Approach A (Bitnami installations using system packages):

      $ sudo find /opt/bitnami/magento -type d -exec chmod 775 {} \;
      $ sudo find /opt/bitnami/magento -type f -exec chmod 644 {} \;
      $ sudo chmod +x /opt/bitnami/magento/bin/magento-cli
      $ sudo chown -R daemon:daemon /opt/bitnami/magento
  • Approach B (Self-contained Bitnami installations):

      $ sudo find /opt/bitnami/apps/magento/htdocs/ -type d -exec chmod 755 {} \;
      $ sudo find /opt/bitnami/apps/magento/htdocs/ -type f -exec chmod 644 {} \;
      $ sudo chmod +x /opt/bitnami/apps/magento/htdocs/bin/magento-cli
      $ sudo chown -R daemon:daemon /opt/bitnami/apps/magento/htdocs/

Watch this video to learn how to recover application permissions:

Last modification December 21, 2022