Upgrade Live Helper Chat
It is strongly recommended to create a backup before starting the update process. If you have important data, create and restore a backup to ensure that everything works properly.
You can upgrade the application only without modifying any other stack components by following these steps:
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Log in to the application administration panel.
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Click the “System configuration” icon and browse to “System -> Update Information”. Click the “Update database” link if needed.
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Log out of the application.
The next steps will depend on your installation type.
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Overwrite the following folders:
$ cp -R /PATH-TO-NEW-VERSION/docs /opt/bitnami/livehelperchat/docs $ cp -R /PATH-TO-NEW-VERSION/ezcomponents /opt/bitnami/livehelperchat/ezcomponents $ cp -R /PATH-TO-NEW-VERSION/lib /opt/bitnami/livehelperchat/lib $ cp -R /PATH-TO-NEW-VERSION/modules /opt/bitnami/livehelperchat/modules $ cp -R /PATH-TO-NEW-VERSION/pos /opt/bitnami/livehelperchat/pos $ cp -R /PATH-TO-NEW-VERSION/translations /opt/bitnami/livehelperchat/translations $ cp -R /PATH-TO-NEW-VERSION/design /opt/bitnami/livehelperchat/design
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Disable the cache by editing the following values in your /opt/bitnami/livehelperchat/settings/settings.ini.php file:
'templatecache' => false 'templatecompile' => false 'modulecompile' => false
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Log in to the application administration panel.
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Click the “System configuration” icon and browse to the “System” page. Click the “Clean cache” link.
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Enable the cache.
For further information, refer to the official documentation.