Upgrade Live Helper Chat
It is strongly recommended to create a backup before starting the update process. If you have important data, create and restore a backup to ensure that everything works properly.
You can upgrade the application only without modifying any other stack components by following these steps:
Log in to the application administration panel.
Click the “System configuration” icon and browse to “System -> Update Information”. Click the “Update database” link if needed.
Log out of the application.
Overwrite the following folders:
$ cp -R /PATH-TO-NEW-VERSION/docs /opt/bitnami/apps/livehelperchat/htdocs/docs $ cp -R /PATH-TO-NEW-VERSION/ezcomponents /opt/bitnami/apps/livehelperchat/htdocs/ezcomponents $ cp -R /PATH-TO-NEW-VERSION/lib /opt/bitnami/apps/livehelperchat/htdocs/lib $ cp -R /PATH-TO-NEW-VERSION/modules /opt/bitnami/apps/livehelperchat/htdocs/modules $ cp -R /PATH-TO-NEW-VERSION/pos /opt/bitnami/apps/livehelperchat/htdocs/pos $ cp -R /PATH-TO-NEW-VERSION/translations /opt/bitnami/apps/livehelperchat/htdocs/translations $ cp -R /PATH-TO-NEW-VERSION/design /opt/bitnami/apps/livehelperchat/htdocs/design
Disable the cache by editing the following values in your /opt/bitnami/apps/livehelperchat/htdocs/settings/settings.ini.php file:
'templatecache' => false 'templatecompile' => false 'modulecompile' => false
Log in to the application administration panel.
Click the “System configuration” icon and browse to the “System” page. Click the “Clean cache” link.
Enable the cache.
For further information, refer to the official documentation.