Troubleshoot upload errors

NOTE: We are in the process of modifying the file structure and configuration for many Bitnami stacks. On account of these changes, the file paths stated in this guide may change depending on whether your Bitnami stack uses native Linux system packages (Approach A), or if it is a self-contained installation (Approach B). To identify your Bitnami installation type and what approach to follow, run the command below:

 $ test ! -f "/opt/bitnami/common/bin/openssl" && echo "Approach A: Using system packages." || echo "Approach B: Self-contained installation."

The output of the command indicates which approach (A or B) is used by the installation, and will allow you to identify the paths, configuration and commands to use in this guide. Refer to the FAQ for more information on these changes.

If the error below appears:

Uploading temporarily unavailable. Due to space constraints, uploading has been temporarily disabled. We apologize for any inconvenience.

Modify the default disk space limit (10 GB), by modifying the line below in the config.default.php file:

NOTE: Depending on your installation type, the ResourceSpace config.default.php file will be located in the following paths:

  • Approach A (Bitnami installations using system packages): /opt/bitnami/resourcespace/include/config.default.php

  • Approach B (Self-contained Bitnami installations): /opt/bitnami/apps/resourcespace/htdocs/include/config.default.php

Last modification December 21, 2022