Configure SMTP for outbound emails

ProcessMaker Community packaged by Bitnami 4.x and newer

To configure outbound email, follow these steps:

• Log in to the server console. Learn how to connect to the server through SSH.

• Edit the /opt/bitnami/processmaker/.env configuration file:

    $ sudo nano /opt/bitnami/processmaker/.env
  

• Set the MAIL_DRIVER, MAIL_HOST, MAIL_PORT, MAIL_FROM_ADDRESS, MAIL_FROM_NAME and MAIL_ENCRYPTION variables in the file.

  For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    MAIL_USERNAME="USERNAME@gmail.com"
    MAIL_PASSWORD="PASSWORD"
    MAIL_DRIVER="smtp"
    MAIL_HOST="smtp.gmail.com"
    MAIL_PORT="587"
    MAIL_ENCRYPTION="tls"
    MAIL_FROM_ADDRESS="processmaker@example.com"
    MAIL_FROM_NAME="John Doe"
  

• Save your changes to the file and quit the text editor.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

ProcessMaker Community packaged by Bitnami 3.x

To configure outbound email, follow these steps:

• Log in to the application as an administrator.

• Select the Admin -> Settings (Tab) -> Email Servers menu item.

• Click on the “New” button.

• Enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    Email Engine - SMTP (PHP-MAILER)
    Server - smtp.gmail.com
    Port - 587
    Require authentication - Yes
    Password - PASSWORD
    Account from - USERNAME@gmail.com
    From Mail - Mail direction to display
    From name - Name to display
    Use secure connection - TLS
  

• Click “Save” to save your changes.