Configure SMTP for outbound emails

Google Cloud Platform doesn’t allow SMTP traffic through port 25. Check Google cloud documentation to learn how to use a different port for sending emails from your application.

To configure outbound email, follow these steps:

  • Log in to the application as an administrator.

  • Open the ReportServer Community terminal by pressing: Ctrl+Alt+T (control+option+T in Mac OS X).

  • Type the following command:

    $ editTextFile fileserver/etc/mail/

    Email configuration

  • Enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    • SMTP Server - ssl://
    • SMTP port - 465
    • SSL tag - true
    • SMTP Username -
    • SMTP Password - PASSWORD
    • Modify the sender at your convenience.

    Email configuration

  • Click “Submit” to save your changes.

  • Restart Tomcat:

    $ /opt/bitnami/ restart tomcat
  • Log in to the application again.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

Last modification April 23, 2020