Configure SMTP for outbound emails

Google Cloud Platform doesn’t allow SMTP traffic through default ports: 25, 465, 587. Check Google cloud documentation to learn how to use a VPN to bypass these restrictions or use a different port for sending emails from your application.

To configure outbound email, follow these steps:

  • Log in to the application as an administrator.

  • Open the ReportServer Community terminal by pressing: Ctrl+Alt+T (control+option+T in Mac OS X).

  • Type the following command:

    $ editTextFile fileserver/etc/mail/

    Email configuration

  • Enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    • SMTP Server - ssl://
    • SMTP port - 465
    • SSL tag - true
    • SMTP Username -
    • SMTP Password - PASSWORD
    • Modify the sender at your convenience.

    Email configuration

  • Click “Submit” to save your changes.

  • Restart Tomcat:

    $ /opt/bitnami/ restart tomcat
  • Log in to the application again.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid or Mandrill, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server and have experienced issues trying to send emails correctly, check the Gmail SMTP troubleshooting page to learn the causes of these issues and how to solve them.