Configure SMTP for outbound emails

Google Cloud Platform doesn’t allow SMTP traffic through default ports: 25, 465, 587. Check Google cloud documentation to learn how to use a VPN to bypass these restrictions or use a different port for sending emails from your application.

You can configure OXID eShop from the Admin panel to send emails directly. Go to the “Master Settings” -> “Core Settings” and configure the settings of your email provider. For instance, you can use a Gmail account settings to send emails from the OXID eShop application, as shown below:

  • SMTP Server: ssl://
  • SMTP User:
  • SMTP Password: PASSWORD

Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

OXID email configuration

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server and have experienced issues trying to send emails correctly, check the Gmail SMTP troubleshooting page to learn the causes of these issues and how to solve them.

Last modification January 18, 2019