Configure SMTP for outbound emails
To configure outbound email, follow these steps:
Log in to the server console.
Edit the /opt/bitnami/canvaslms/config/outgoing_mail.yml configuration file and update it with details for your SMTP server. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME, PASSWORD and DOMAIN with your Gmail account username, Gmail account password and the domain name, respectively.
production: address: "smtp.gmail.com" port: "587" enable_starttls_auto: true user_name: "USERNAME@gmail.com" password: "PASSWORD" authentication: "plain" # plain, login, or cram_md5 domain: "DOMAIN" outgoing_address: "USERNAME@gmail.com" default_name: "Instructure Canvas"
Save your changes.
Restart the servers.
$ sudo /opt/bitnami/ctlscript.sh restart
To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.
NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.