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Connect to the server using SSH

Obtain SSH credentials

The first step is to ensure that you have the SSH credentials for your server. Follow these steps:

  • Browse to the Bitnami Cloud Hosting dashboard and sign in if required using your Bitnami account.
  • Select the “Servers” menu item.
  • Select your cloud server from the resulting list.
  • Click the “Manage” button.
  • On the resulting page, note the server IP address.

    SSH credentials

  • Click the “Connect” button and download the SSH key for your server in .ppk format (for Windows) or in .pem format (for Linux and Mac OS X).

    SSH credentials

Connect with an SSH client

TIP: Refer to these instructions to learn how to obtain your private key.

Connect with an SSH client on Windows using an SSH key

In order to access your server via SSH tunnel you need an SSH client. In the instructions below we have selected PuTTY, a free SSH client for Windows and UNIX platforms. To access the server via SSH tunnel using PuTTY on a specific port using an SSH tunnel, you need to have it configured in order to allow connections to your server.

  • Step 1: Obtain PuTTY

    • Download the PuTTY ZIP archive from its website.
    • Extract the contents to a folder on your desktop.
  • Step 2: Convert your PEM private key to PPK format (optional)

    If your private key is in .pem format, it is necessary to convert it to PuTTY’s own .ppk format before you can use it with PuTTY. If your private key is already in .ppk format, you may skip this step.

    Follow the steps below to convert your .pem private key to .ppk format:

    • Launch the PuTTY Key Generator by double-clicking the puttygen.exe file in the PuTTY installation directory.
    • Click the “Load” button and select the private key file in .pem format.

      PuTTY key conversion

    • Once the private key has been imported, click the “Save private key” button to convert and save the key in PuTTY’s .ppk key file format.

      PuTTY key conversion

  • Step 3: Configure PuTTY

    • Double-click the putty.exe file to bring up the PuTTY configuration window.
    • In the PuTTY configuration window, enter the host name or public IP address of your server into the “Host Name (or IP address)” field, as well as into the “Saved Sessions” field. Then, click “Save” to save the new session so you can reuse it later.

      PuTTY configuration

    • Obtain your SSH credentials in order to allow the authentication against the server. Refer to the FAQ to learn how to obtain your SSH credentials for your client.

    • In the “Connection -> SSH -> Auth” section, browse to the private key file (.ppk) you’ve previously obtained in the step above.

      PuTTY configuration

    • In the “Connection -> Data” section, enter the username bitnami into the “Auto-login username” field, under the “Login details” section.

      PuTTY configuration

    • In the “Session” section, click on the “Save” button to save the current configuration.

    • Select the session you want to start (in case that you have saved more than one session) and click the “Open” button to open an SSH session to the server.

      PuTTY configuration

      PuTTY will first ask you to confirm the server’s host key and add it to the cache. Go ahead and click “Yes” to this request (learn more).

      PuTTY connection

You should now be logged in to your server. Here is an example of what you’ll see:

PuTTY connection

Connect with an SSH client on Linux and Mac OS X using an SSH key

Linux and Mac OS X come bundled with SSH clients by default. In order to log in to your server, follow the steps below:

  • Open a new terminal window on your local system (for example, using “Finder -> Applications -> Utilities -> Terminal” in Mac OS X or the Dash in Ubuntu).
  • Set the permissions for your private key file (.pem) to 600 using a command like the one below. Refer to the FAQ to learn how to obtain your SSH credentials.

    $ chmod 600 KEYFILE
    
  • Connect to the server using the following command:

    $ ssh -i KEYFILE bitnami@SERVER-IP
    

    Remember to replace KEYFILE in the previous commands with the path to your private key file (.pem), and SERVER-IP with the public IP address or hostname of your server.

  • Your SSH client might ask you to confirm the server’s host key and add it to the cache before connecting. Accept this request by typing or selecting “Yes” (learn more).

You should now be logged in to your server. Here is an example of what you’ll see:

SSH connection

Forward your key using SSH Agent

Forwarding your key is an easy way to connect to a host (host A) with your SSH key, and then to connect to another host (host B) from host A using the same key.

Forward your key using SSH Agent on Windows

To forward your SSH key using PuTTY, you must first have SSH access configured. Please check the SSH instructions for Windows section for more information on this.

Once you have your SSH client correctly configured, enable SSH Agent forwarding. To do so, follow these steps:

  • In the “Connection -> SSH -> Auth” section, activate the “Allow agent forwarding” checkbox.

    PuTTY forward agent

  • In the “Session” section, save your changes by clicking the “Save” button.

  • Click the “Open” button to open an SSH session to the server. The SSH session will now forward your key, you can check it by running the following:

    $ ssh-add -L
    

Forward your key using SSH Agent on Linux and Mac OS X

Follow the steps below.

  • Open a new terminal window on your local system (for example, using “Finder -> Applications -> Utilities -> Terminal” in Mac OS X or the Dash in Ubuntu).
  • Ensure that you have the following information:
  • Run the following command to add the SSH key to the agent. Remember to replace KEYFILE with the path to your private key:

    $ ssh-add KEYFILE
    
  • Connect to the server using the -A option. Remember to replace SERVER-IP with the public IP address or hostname of your server.

    $ ssh -A bitnami@SERVER-IP
    
  • The SSH session will now forward your key. You can check this by running the following command:

    $ ssh-add -L