Configure SMTP for outbound emails

To configure outbound email, follow these steps:

  • Log in to the application as an administrator following these instructions.

  • Select the “More settings -> Global” menu item.

  • At the bottom, click on the “Email” checkbox.

  • Enter details for the SMTP server to be used for outbound email. For example, to configure a Gmail account, you could use the settings below. Replace USERNAME and PASSWORD with your Gmail account username and password respectively.

    • SMTP Host -
    • SMTP port - 465
    • Mail protocol - SMTP+SSL
    • SMTP login -
    • SMTP Password - PASSWORD
    • Server ‘from’ email - The sender that the email will have.
  • Click “Send test email” to check that everything is correct.

  • Click “Save” to save your changes.

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server and have experienced issues trying to send emails correctly, check the Gmail SMTP troubleshooting page to learn the causes of these issues and how to solve them.

Last modification January 18, 2019