Configure SMTP for outbound emails

To configure the email settings:

  • Click “Dashboard” in the upper right corner of your concrete5 toolbar

  • Click the “System & Settings -> SMTP Method” menu item.

  • Set the values for the SMTP account as below, assuming a Gmail account:

    • Send Mail Method: External SMTP Server
    • Mail Server:
    • Username:
    • Password: PASSWORD
    • Encryption: TLS
    • Port: 587

    Replace the above values with settings specific to your SMTP server. If using Gmail, replace the USERNAME and PASSWORD placeholders with correct values for your Gmail account.

    Here is an example:

    Concrete5 mail configuration

To configure the application to use other third-party SMTP services for outgoing email, such as SendGrid, refer to the FAQ.

NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.

Last modification December 21, 2022